Thanks for shopping at She's Vague!

If you are not entirely satisfied with your purchase, we're here to help. 

 

Returns

You have 7 days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. 

Items must be returned with their original packaging and unless they were damaged prior to you receiving them, must still be in an unused and saleable condition.

If your item is faulty upon receipt or is not as described, we will gladly exchange the item or give you a refund.

 

R E T U R N S   P R O C E S S

PLEASE INCLUDE RETURN POSTAGE TO YOU and  send it to:

P.O. BOX 7022, BANYULE VIC3084

And also include the following information:

  • Your Order number if known (appears on the top of the confirmation email)
  • Your name and address
  • A description of the item you are returning
  • Whether you would like a refund or exchange. If you wish to exchange it for a different item, please include the name and item number of the replacement item.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. 

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.