Australia

Free standard postage via Australia Post

Melbourne

2+ Business days

Everywhere else in Australia

3-10 Business days 

$15.00 Express postage via Australia Post

Next business day

 

United States, United Kingdom, New Zealand, and Canada

$29.00 Registered post signature on arrival via Australia Post 

5 - 10 Business days

$50.00 Express post signature on arrival via Australia Post 

4 Business days

 

Returns

Please read descriptions carefully and refer to the pictures for more details as we do not accept returns due to sizing, change of mind or you just simply don't like it. Please feel free to email shesvague@gmail.com if you have any questions about an item.

In case you receive an item that differs from the description, we will gladly give you a refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. 

Items must be returned with their original packaging, including any dust bags, certificates, receipts, cases and boxes.

 

Return Process

Please email shesvague@gmail.com to begin the returns process.

Please send return items to:

P.O. BOX 7022, BANYULE VIC 3084

And also include the following information:

  • Your Order number if known (appears on the top of the confirmation email)

  • Your name and address

  • A description of the item you are returning

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. 

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.